By Janet Rodriguez
Recently, I had the pleasure of connecting with one of our valued BookVolume users, Nancy Loomis, Bookstore Manager of Whitworth University Bookstore. Even though I reached out during rush, she made time for a interview with me about her BookVolume usage. Thank you, Nancy!
In the short span of ten minutes, I gained insight from her experience as a BookVolume user. I learned about the different ways that it’s helped make her life easier. Nancy has increased her use of BookVolume over time and seen the growth in savings.
Interview transcript between Janet R from BookVolume and Nancy L from Whitworth:
Janet: Did you purchase books online before BookVolume? If so, what did you use?
Nancy: Yes, I just went directly to Amazon and it was nightmare-ish.
Janet: Did you think of the online marketplace as a competitor before buying online? How do you feel about being able to use “competitors” for profit versus getting “left behind” by them?
Nancy: I still think of them as competitor. I really like being able to use them for profit. I try to take as much advantage of it as I can to get in there and buy all the books at the best price. I see it as me taking them off their shelves and putting them on mine.
Janet: You bought a total of 4,001 books through BookVolume in 2012. How does this compare to the total number of books you bought in 2012? How many came from wholesale?
Nancy: (Did not have stats at hand). I am still probably getting more books total from wholesale sources, but that number is changing as I am getting more and more books online. I am getting less from wholesale and publishers now, and trying to get as many from the internet marketplace. First, I shop the list on Amazon through BookVolume. I get what I can, then I go to wholesale, then publishers.
Janet: Could you have bought more used books online last year? Do you think your savings would be greater had you done so? How would your savings be affected had you been less aggressive?
Nancy: I probably could have bought more if had more time to do it. We have to do it far enough out that there is time for the books to arrive. I can only shop the marketplace for so long before [I] cut it off and go to more reliable sources.
If [I] had more time to do that, yes [I] probably could have maybe shopped the list one more time, for example.
Janet: I noticed your account activity increased the second half of 2012. Is there a specific reason why?
Nancy: I have been using BookVolume as needed each semester. I use it during specific times basically. I just started using it more, and got more aggressive with purchasing. So far it’s been really helpful.
[End of interview]
As you can see in the graph above, Nancy’s activity on BookVolume increased significantly during the second half of the year. She got more aggressive and locked in greater savings. To everyone else who’s interested in getting more out of buying online, your account managers are eager to help!
Thanks again for taking the time to talk with me, Nancy!